Hi, one of our mangers got the below notification when he wanted to use the signature request. can you please advise if there is a limitation that we can use for this function?
Best regards,
Kasey
Best answer by ConorCunningham
View original
The max times for using e signature request.
Userlevel 5
+7
- Community Moderator
- 166 replies
-
12 January 2023
- Answer
Hey
This message states that you have reached your monthly limit of electronic signature requests that have been included in your plan. You will need to wait until next month to use this feature again or alternatively you can upgrade your package to unlimited e-signatures.
If you would like to learn about the pricing around this package, please submit a Growth ticket request via our Find Answers section and your Growth Manager will be in contact with you about this. 😃
I will be happy to assist you further with any other questions you may have.
Best,
Conor
- Explorer
- 8 replies
-
13 January 2023
Hi!
Thanks for your information. We have the enterprise package, can you please advise what is the monthly limit for using this feature?
Regards,
Kasey
Userlevel 5
+7
- Community Moderator
- 166 replies
-
13 January 2023
Hey
It will dependent on the number of employees you have. If you navigate to the help center article I linked above, it will show you the different granting options as shown below. This will allow you to know how many you have per month.
If there is anything else I can help you with, please let me know 😃
Best,
Conor
- Explorer
- 8 replies
-
18 January 2023
Hi, thanks for the above information. I have upgraded to the unlimited package now. Another question regarding sending out the e-signature request on Personio. I sent out an e-signature request to one employee after I upload the document to Personio. Will this request show on this employee’s personio dashboard or only a reminder email will be sent out to him?
Thanks,
Kasey
Your reply
Join the Personio Voyager Community!
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
Welcome to the Personio Voyager Community!
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.