I’ve created a custom role to give admin access but only at a team level - I want the person with that role to only have access to their own team’s data (by using the filter ‘Custom IF Team = Own’ against all the permissions).
However when I log in as that person they can still see all the other team’s data. Can anyone suggest what I’ve got wrong?
Best answer by HStan
I’ve not been able to resolve it unfortunately - I tried adjusting the custom filter to just Team = Germany and that happily restricted view to the other country teams but did not give the access required for Team Germany! I’m stuck I’m afraid - I’ll reach out to Support and see if I can schedule a call with someone at Personio I’m sure it’s something small that I’m missed.
Thanks for your help everyone.
+11Hi
Just tagging
+14Hi, I believe the best would be scheduling a call-back with Personio so that they can view your screen and you can look at all settings as it could be something not related to these permissions.
+14Hi
Have you tried to just select the reporting line instead of the Team condition? I usually work with that and it seems to be fine. :-)
Hi
What other role have you assigned to this person ?
Always remember that roles are cumulative :) So if you have the view set-up for the “All employee” role, this is why they can still see other people info.
Cheers,
Nathan
Thanks all -
+14Hi
Have you tried the other “own” team filters? :-) Those depend on how the team and organisation is structured:
Regarding scheduling a call back from Personio, when you go to “Support” at the bottom left, above your profile icon, you’ll find different support options. One of them a contact us button where you can request call backs or also submit your request as a ticket:
This however pre-requires you to be an account owner. If this is not available to you, check with your Admin. 😊
I’ve not been able to resolve it unfortunately - I tried adjusting the custom filter to just Team = Germany and that happily restricted view to the other country teams but did not give the access required for Team Germany! I’m stuck I’m afraid - I’ll reach out to Support and see if I can schedule a call with someone at Personio I’m sure it’s something small that I’m missed.
Thanks for your help everyone.
+23Hello
Best,
Daniele
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