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Answered

Azure AD account credentials in Personio

  • July 14, 2023
  • 3 replies
  • 89 views

We have the Personio + Azure AD integration setup and working as it should.

The question is, when we create an account in Personio, the credentials assigned to the user don’t work, we have to go into Azure AD and reset the user’s password.

 

Is there an additional step we should do?

Best answer by International Support Team

Hey @tekrondo 

It seems that this is not normal behaviour, therefore I would kindly ask that you have your Account Owner raise a support ticket via Find Answers

If there is anything else I can help with, please let me know.

Best regards, 

Conor

3 replies

Hey @tekrondo 

Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.

Let me check with the Technical Team on this inquiry and I will return back with information when I have it.

Best,

Conor


Hey @tekrondo 

It seems that this is not normal behaviour, therefore I would kindly ask that you have your Account Owner raise a support ticket via Find Answers

If there is anything else I can help with, please let me know.

Best regards, 

Conor


  • Author
  • Getting Started
  • July 19, 2023

Thank you @International Support Team I will get the account owner to raise a support ticket now