I’m building a email action that’s sent on off/onboarding.
I can insert the managers name (format: Firstname Lastname) with the {{supervisor}} tag. But how do I insert other properties of the manager, mainly the email?
I’m building a email action that’s sent on off/onboarding.
I can insert the managers name (format: Firstname Lastname) with the {{supervisor}} tag. But how do I insert other properties of the manager, mainly the email?
Hi,
Can you try using the email tag {{email}} and see if it works?
Hey
Welcome to the Personio Community, we are thrilled to see you here 🥳. I am happy to support you with your inquiry.
At the moment, the email template will read attributes relating to the Onboarding employee and not their Supervisor. It will of course be able to read the {{Supervisor}} attribute, but it won’t then insert other attributes about the Supervisor but rather the employee. Therefore to workaround this issue, I would choose to leave spacing for this information to be entered and to have the email sent manually, so that this information can be entered prior to sending.
For more information on this topic, here is our guide on Define the parameters for an email action. If you require any further information, please let me know.
Best regards,
Conor
Ok, thanks! To get the info of the manager would be a nice feature to have in the future.
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.