We enabled the ATS integration on Join and performed the setup. We received confirmation that the sync was successfully enabled however the sync is not working for the existing jobs we have in Personio
Questions:
Best answer by International Support Team
View originalHey
Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.
As mentioned in our helpcenter guide on JOIN, you need to enter the following details from your Personio account into JOIN to set up the integration:
Please ensure all the correct steps have been carried out according to the guide attached above. All job postings should be synchronised, so if you continue to have issues with the job postings, please contact JOIN support here
Please let me know if you have any further questions.
Best regards,
Conor
Hello
Thank you very much. The only thing i think which seems to be missing from all documentation is that a job must be published on Personio career page. A draft job is not synchronized to Join
But thank you very much for your help. Join has helped me more than Personio, again thank you :)
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
