Hi @Sara Gerard,
I have found the following Community post that might help you to find what you are looking for:
Make sure to search for your questions within the Community. This way, you will have an answer right away For any further questions, the Community is always happy to support you!
If you still need anything else, please let me know and I’l try my best to help you out!
Have a wonderful day!
Best,
Zulema
Hi Zulema,
Thank you for that and I indeed saw that post too.
This is however not the same problem.
The integration has been set up succesfully, however some attributes are pulling through, some don’t.
(even though we selected all the relevant ones)
I was wondering if someone went through the same problem and could help us saving some time.
Thanks
Sara
Hi @Sara Gerard,
I’m sorry for the delay in my response, somehow this message got lost!
In this case, I would suggest you to create a support request via Find Answers. Through a support ticket, we will be able to log in into your account, check the settings together with you, and also verify if the topic might involve a system error.
You can contact the Support team via Find Answers. Be aware that only Account Owners can contact our Support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with!
I wish you a lovely evening!
Best,
Zulema