Hi all! I got a question regarding email notifications, maybe someone can assist me with it: at the moment all users with the role Admin get notifications regarding absence requests to their emails. Is this possible to send those notifications to one mailbox (e.g. hr@mail.com)? Important that all Admins still maintain their rights to approve absences, so it is really just about email notification.
Maybe someone got any tips? Thanks!
Hey
Welcome to the Personio Community, we are thrilled to see you here 
🥳. I am happy to support you with your inquiry.
The emails being sent out to the Administrator for the absence are based on the approval step set up. I assume that you have an absence request set up to go to any employee within the role Administrator. Unfortunately there is no direct way to send absence request emails to a certain email address. Instead the system sends this out to any employee who is part of the approval process.
The only workaround I could think of would be to create an Admin Light profile (shared Administrator profile) whereby you could enter this one email address. You could then set this profile up to be the approver of the absence type and provide the login details to all your Administrators. The absence request emails would now only go to this email address, however this profile would then need to be logged into to approve these requests.
If you have any follow up questions, please let me know.
Best regards,
Conor
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.