Hello Amidu, 

Personio did sent a note about this issue : 
https://status.personio.de/
 

There is a huge chance that the data are going to be recovered. 
Thanks, 

Nathan

Hey ​@Amidu, 

Our developers are working on a solution and you can follow the status on our status page: https://status.personio.de/ 

I would like to share a few notes with you: 

• You do not need to re-add the time entries, as we will display them again soon. 
• We have now also displayed the info banner for admins and account holders for regular employees to reduce internal panic/confusion. 
• If you have already re-added time entries, please keep them. Our developers will take them into account in any case. 
• You can enter the time recording for today as normal. 

Thanks for your patience and understanding. 

Best, 

Eliah 

PS: Thanks a million ​@Nathan Jolly for the heads-up upfront!  

Thank you for your prompt reply

Good morning,

We have experienced the same problem, but it also seems to have impacted other data that was added onto the system - I see that a note on a team member’s file has been deleted. Can you confirm that this will also be reinstated (along with anything else that may have been removed)?

You say that Personio sent a notes about the issue, but we didn’t receive an email notifying us of the issue. I can however see the info banner that has been added - thank you.

Thanks,

Sian