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I have been waiting for over a week for tickets to be answered, is that the same for you? there is no response at all.

Thanks for your opinions.

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Hi @NilsKrug,

I completely understand your frustration. January and February are typically the busiest months for our support teams, resulting in longer-than-usual response times due to the high volume of inquiries. We sincerely appreciate your patience and assure you that we are working diligently to address each request as quickly as possible.

Best,
Silvan

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