Hi team, we currently face the issue that a manager can’t access their team’s submitted feedback in Personio – even if it says it was shared with their manager and they are the manager according to Personio. Can you help us solve it? Thank you!
Best answer by International Support Team
View originalHi
The Review that the manager is not able to see, is this an Upwards Review?
Is the manager not able to see all the reviews (Peer Review, Self Review, Upwards Review and Manager Review)?
Thank you.
Best,
Sofia
Hi Sofia
They are not able to see the self evaluation their team members (who report to them) did. Some are available form their team members, some aren’t.
Best,
Fabi
Hi
The Self Reviews are normally send to the Supervisor.
The Self Reviews should be visible if the Supervisor goes to Performance & Development > Feedback > Your direct report.
In this article you will find more information regarding: Self Reviews.
In case the Supervisor cannot see the Self Reviews in “Your direct reports”, I would suggest you to create a support request via Find Answers.
Be aware that only Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Sofia
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