Personio’s People Matter Framework, created by experts, helps you measure what matters most: Engagement, Retention, and Referral. Because Your People Matter.

Employee engagement is at the heart of every thriving organisation, but measuring it has always been a challenge. With no globally accepted standard and dozens of models to choose from (eNPS, Gallup Q12,… ), HR teams often find themselves navigating a maze of conflicting advice or piecing together makeshift surveys. This results in inconsistent data and little clarity about what really drives engagement.

What did we do about this? 

The People Matter Framework changes that. Built from the ground up through a rigorous, science-based process, our new framework offers a clear, actionable way to measure and improve engagement -directly linking it to business outcomes. It’s designed to help organisations identify the key factors to engagement , so  efforts can be focused  where they’ll have the greatest impact.

The People Matter Framework is unique: it pinpoints the levers that will make a real difference

What makes the People Matter Framework unique is its comprehensive approach. We measure not just how engaged employees feel in the moment (Engagement Strength), but also the real-world outcomes of that engagement - intent to stay and willingness to refer others. Under the surface, we dig deeper to uncover the cultural, leadership, and workplace factors that truly drive engagement. This diagnostic power means you can move beyond surface-level metrics and pinpoint the levers that will make a real difference.

How to get started

Our just launched Engagement Survey and Pulse Survey templates contain the questions to measure the metrics as well as the driving factors of engagement. Or - build your own survey and use these questions from our question library - together with 200 other expert-phrased questions.
 

Survey templates

But thats not all we just released - there are also more survey templates and over 200 questions in our new question library!
To make creating surveys easier and faster, Personio offers 11 templates complete with ready-made questions. Templates include:

• Standardized questions from our library that help you gather useful information.
• Ready-made configurations that save time and effort.
• Variety: from on- and offboarding, to team or manager effectiveness to DEI and employee wellbeing - the 11 templates cover a wide array of HR-focused surveys. g.

Question library

When creating a survey, you can access a question library on the right-hand side of the screen. These 200+ questions are:

• Expert-reviewed, best-practice questions.
• Worded to reduce biases and ambiguity, so you spend less time wordsmithing and more time acting on clean, comparable results

You can add library questions to your survey questionnaire or remove them as needed. To make sure standardized data collection happens, you can't edit library questions except for placeholders. You can update placeholders and customize questions with your company name, for example.

In the library, you can also access the engagement score questions. If you add these questions to your survey, your survey results include the engagement scores.