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Good morning! 

I recently activated a new feature that I could see available in recruitment to do automated screenings.

I created one filter in one position for a day and everyone from the hiring team started receiving emails minimum every hour about the Auto rejections. These emails are wrong as they sometimes refer to a position where this function is not activated. I have now deactivated the function in the position but we keep receiving emails. 

  • How come that we keep receiving emails about this even if there is no filter activated?
  • Can we have this function and deactivate the email notifications? I tried to do this but I cannot see any option for this. 

Thank you!

Hi @Uxue Bellido, 😊

 

There is a functionality to create automated confirmation emails for applications received. This can be configured in Settings > Recruiting > Recruiting > Categories.

I believe your question requires to check specific data on your account, In this case, I would suggest you create a support request via Help & Feedback.

Help & Feedback > Browse for help > Contact us

Through a support ticket, we will be able to log in into your account, check the settings together with you, and also verify if the topic might involve a system error. Be aware that only Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.

Please let me know if there is anything else I can support you with.

I wish you a lovely day.🙌

Regards,

Weena

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