‘Hello!
Secondly, a potential candidate didn't receive a confirmation email for their application. These incidents occurred during a test from my private account. Although I can see the new applications in the pipeline, there were no dashboard or email notifications. Has anyone else experienced this? Any insights or solutions would be greatly appreciated. Thanks!’
Hey
If a candidate did not receive an autoresponder reply to their application, I would kindly ask that you look into your Recruiting settings to ensure that this is set up correctly. Please navigate to Settings > Recruiting > Categories > Choose the category of your position > scroll down to Autoresponder and please ensure that you have this enabled and the email template selected.
For more information on this topic, I am providing you with our guide on how to Create automated confirmation emails for applications received.
If you require any further assistance, please let me know.
Best regards,
Conor
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