Hey,
We export applicant data once a week and for a the last two weeks we keep getting “Request failed with status code 500” error message. Can somebody explain what does it mean and how can we fix it?
Page 1 / 1
Hi
in this case, I will contact you via email, so I can take a look into your account and ask for some additional account related information.
I will come back to this post if there is an update on that and share the details with the community.
Best wishes
Marc
Hi
We found out that the reason for the failure of the export is the timeframe.
This export currently support timeframes up to 3 months. The product team is already working on extending the timeframe.
Best regards
Marc
Your reply
Join the Personio Voyager Community!
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
Welcome to the Personio Voyager Community!
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.