Hi,
Is anyone experiencing some issues with the templates in the Recruitment module? When we want to send out the templates which we made half of the e-mail does not show up that we have made in the template.
We have already checked the templates and they are correct.
Cheers, Willemijn
Best answer by International Support Team
View originalHi
Please go to Settings > Recruiting > Email templates > here you will find all of your email templates.
If when sending an email you don’t have the option to select one of these templates, I would suggest to open a support ticket through Help, my colleagues from support will be able to login within your Account in order to see your Settings.
Be aware that only Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Sofia
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