Dear all, I have an issue since today. When I am scheduling an interview , there has been no invite sent to myself of the person who will do the interview, only a link. This is only since today, is this changed? Before I got an invite, the same if I am cancelling an interview
Has anyone the same issue?
Dear
Welcome to the Personio Community, we are thrilled to see you here 
🥳. I am happy to support you with your inquiry.
I had a customer experience a similar issue to you whereby the ics file was not attached to the email sent out to the interview participants. However, in the meantime I tested it out on my demo account and the ics file was present:
I would kindly ask that you set up the interview from scratch once again and see if the correct calendar invite is attached. If the issue continues to happen, please have the Account Owner contact us via Find Answers.
Please let me know if I can be of any further assistance.
Best,
Conor
thanks Connor, Yesterday I have tried this, but it didn’t work, today it does work again normally
Hey
My other customer said it was also working today. It seems to have been a slight disruption which caused the ics file not to attach to the email.
I would kindly ask you to keep an eye on this and if it happens again, please send in a support request via Find Answers.
Have a nice day.
Best,
Conor
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.