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Hello community!
I’m reaching out to ask about your experience with applications from your recruitment partners via Personio.

Our agencies are using tracking links to submit their candidates and we agreed they would use their own emails to receive application updates and to email them from Personio.

We had a case when our recruiter used her same email for 2 applications, so the system made them linked and automatically duplicated name for the other candidates, though these were completely different profiles and different tracking links.

I wonder if there’s any chance for agencies to use one email for their applications and avoid duplication or does it have to be a new email for each candidate?

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