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Dear Community,

Is anyone experiencing: 

This message couldn’t be sent.Reason: Failed to mail applicant message 71703604 with error: GuzzleHttp\Exception\ServerException

 

Thank you.

 

Hi ​@Jenny.Gaekel,

If you are getting an error message while sending emails to candidates, you should check the settings regarding this topic in your Personio account. For that, you have to navigate to Settings > Recruiting > General > Recruiting email settings. Depending on the set-up you have, you can find solutions in the following Help Center articles:

If navigating to those settings, you need further help, please provide more information and, maybe screenshots, so I can understand better the issue. Please be aware that this is a public space, so please do not share any sensitive data.

I hope this can be solved soon! Please let me know if you need further support! 😃

Wishing you a lovely afternoon! 🙌🏼

Best,

Zulema


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