Dear Community,
Is anyone experiencing:
This message couldn’t be sent.Reason: Failed to mail applicant message 71703604 with error: GuzzleHttp\Exception\ServerException
Thank you.
Answered
Reason: Failed to mail applicant message 71703604
- Getting Started
- 1 reply
Best answer by Zulema T
Hi
If you are getting an error message while sending emails to candidates, you should check the settings regarding this topic in your Personio account. For that, you have to navigate to Settings > Recruiting > General > Recruiting email settings. Depending on the set-up you have, you can find solutions in the following Help Center articles:
- Troubleshoot SMTP configuration issues.
- Microsoft and Google integration for outbound recruiting messages.
If navigating to those settings, you need further help, please provide more information and, maybe screenshots, so I can understand better the issue. Please be aware that this is a public space, so please do not share any sensitive data.
I hope this can be solved soon! Please let me know if you need further support! 😃
Wishing you a lovely afternoon! 🙌🏼
Best,
Zulema
+4- Former Community Moderator
- 33 replies
- Answer
Hi
If you are getting an error message while sending emails to candidates, you should check the settings regarding this topic in your Personio account. For that, you have to navigate to Settings > Recruiting > General > Recruiting email settings. Depending on the set-up you have, you can find solutions in the following Help Center articles:
- Troubleshoot SMTP configuration issues.
- Microsoft and Google integration for outbound recruiting messages.
If navigating to those settings, you need further help, please provide more information and, maybe screenshots, so I can understand better the issue. Please be aware that this is a public space, so please do not share any sensitive data.
I hope this can be solved soon! Please let me know if you need further support! 😃
Wishing you a lovely afternoon! 🙌🏼
Best,
Zulema
Your reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Join the Personio Voyager Community!
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
Welcome to the Personio Voyager Community!
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.