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Answered

Remove outdated tasks in the inbox

  • 21 March 2024
  • 9 replies
  • 59 views

Hi everyone,

I as a supervisor have some (12 to be more specific) open tasks for filling evaluation forms from previous recruiting. I cannot fill the forms anymore but the tasks still fill up the inbox.

Any idea how to get rid of them?

9 replies

I
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Userlevel 6

Hey @analog-hades 

Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.

To get a better idea of what you mean, could you kindly show me one of these notification through a screenshot. Please ensure that no sensitive data is shown, so please block out any names. I just need to see the notification and I can guide further.

Best regards, 

Conor

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@International Support Team  

Here is a screenshot of the Inbox.

 

A
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@International Support Team Any ideas?

S
Rank
Userlevel 3
Badge +5

Commenting to get notified when there's an answer :)

I
Rank
Userlevel 6

Hey @analog-hades 

I believe I would need a deeper look at this to give you the reasoning behind this. 

Could I kindly ask that you have your Account Owner reach out to the Support Team on this? This way we can check in a few different places within your account and help you to a solution much quicker.

Best,

Conor

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@International Support Team The account owner has raised this to the Support team. And not the first time. I really hope you find a solution.

A
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@International Support Team It´s been 3 weeks without any news!

I cannot believe, that Personio cannot solve this.

I
Rank
Userlevel 6

Hey @analog-hades 

Thank you for your patience on this.

After checking internally I can tell you that this bug is still being worked upon, however I have reached out to the Support Agent to provide an update to your Account Owner on this. 

If there is anything else I can help you with, please let me know.

Best regards, 

Conor

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Seems, that the bug is solved or at least the tasks are deleted.

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