Hello There,
We have given up the performance attribute and I wanted to know if any of you have done it too, if so, have you been able to access the information that was stored there? I tried to do a back up but I couldn’t manage to do it completely
Best answer by International Support Team
Hi
Thank you for your community question! ​In this case, I would suggest you to contact my colleagues from the support team via Find Answers. My colleagues will be able to possibly request a temporary reactivation of this section with the propose to backup your information.
Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Sofia
Hi
Thank you for your community question! ​In this case, I would suggest you to contact my colleagues from the support team via Find Answers. My colleagues will be able to possibly request a temporary reactivation of this section with the propose to backup your information.
Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Sofia
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