Hi,
Wondering if anyone has come across this or can offer advice.
I’ve given some team members access to system reporting, for example headcount.
When they check the headcount, they themselves are not reflecting in the numbers. They will see for example 100, whereas, I see 101.
Any ideas?
Warm regards,
Stephen
Hi
The community is here to support you with any topic and inquiry. Nevertheless, if the topic you publish requires to check specific data on your account, our support team is the correct point of contact. My colleagues from the support team will be able to log in into your account and check the reports you mention, together with you. The behavior you are mentioning is not expected and might be due to a specific setting in your profile.
You can contact my colleagues from the support team via Find Answers. Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely weekend.
Best,
Andrea
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