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Bug, I can`t export an updated payroll excel file of Dec 2022

  • January 13, 2023
  • 1 reply
  • 51 views

Alessa
Getting Started

I want to export an updated excel file of our December Payroll. Unfortunately, it always shows me the previous version I created in December, but doesn`t create a new one with the date of today. 

@Personio Admin I might need someone from your support to take a look at it.

 

Thank you! 

Best answer by ConorCunningham

Hey @Alessa 

Welcome to the Personio Community 🙂

As we would need to access your December payroll data, I would kindly ask you to send in a support request via Find Answers.

Once we receive this into our Inbox, we will be happy to help you out on this.

We look forward to your request.

Best,

Conor

1 reply

ConorCunningham
Personio Employee
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  • Former Community Moderator
  • Answer
  • January 16, 2023

Hey @Alessa 

Welcome to the Personio Community 🙂

As we would need to access your December payroll data, I would kindly ask you to send in a support request via Find Answers.

Once we receive this into our Inbox, we will be happy to help you out on this.

We look forward to your request.

Best,

Conor