Answered

Two Subcomanies: Datev used only for one

  • 10 July 2023
  • 1 reply
  • 22 views

Hallo Personio Users!

 

I run two subcompanies on Personio, but only one has DATEV.

Every month, on time, I get an email asking me to fix "payroll settings for datev integration" for the company that does not have datev. I need to make sure that this email doesn't come again.

It seems I cannot unsubscribe from the email, which bores both me and the boss (as contract owner).

Does anyone have same situation?

Thanks

 

 

 

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Best answer by International Support Team 10 July 2023, 18:05

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Userlevel 5

Hi @LeandroAlfaDocs

in this case, I would suggest you to contact my colleagues from the support team via Find Answers.  My colleagues will be able to log in into your account and check the settings together with you.

Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.

Please let me know if there is anything else I can support you with.

I wish you a lovely day.

Best,

Christoph

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