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Answered

An employee booking holiday problem

  • June 16, 2025
  • 2 replies
  • 158 views

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Hi everyone

 

I’ve set up an employee on a different holiday policy as she’s on varied hours through the week.  So I’ve set it up as hours.  However, although everything else looks the same as any other employee she’s getting the attached when she tried to book holiday.  It says “sorry couldn’t retrieve your data”

 

I must have done something wrong but no idea what!  Any ideas please?

Best answer by HRJoy

Hi - I haven’t seen this error message before; I think it would be worth raising a support ticket for this issue, as it will be difficult for us to work out what the issue might be without being able to see your setup/system.

2 replies

HRJoy
Helping Hand
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  • Helping Hand
  • Answer
  • June 18, 2025

Hi - I haven’t seen this error message before; I think it would be worth raising a support ticket for this issue, as it will be difficult for us to work out what the issue might be without being able to see your setup/system.


SabbuSchreiber
Helping Hand
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Dito to what ​@HRJoy said, I’ve never seen this error message. 🙃