Hello, 

My understanding is that all absence types have a comment section, however it is optional and isn’t possible to make it mandatory to add a comment. 

To get around this, you could add an automation workflow for the absence type, either emailing them with a form to give details or asking them to ensure the comment box is updated with the required information. 

I hope this helps!

Hi @Olga Lysiak!

Thank you for your question. When you get a chance, have a look at the answer provided by @People Person and select it as Best Answer (to the left of the Like button) if it has indeed answered your question .🤩

Hi @Olga Lysiak,

As @People Person and @Moe confirmed, when requesting an absence, people can optionally add a comment for any additional details:

As @People Person suggested, as the comment section is not mandatory, if you would like more information about requests for certain absence requests, you can create a custom workflow.

To do so, go to Automations > Create workflow > Start from scratch:

Select the Event in Personio as a trigger for the workflow, then select An absence is requested.

In the following step, you can put a specific absence type as main condition to trigger the workflow:

Finally, you can select one of the following options, to decide the following actions according to your needs:

• Request an approval: to request confirmation from a specific person or role
• Send an email: to send an email to a specific person or role about this absence request
• Send a notification: to send an update about this workflow
• Assign a task: to assign a task to a specific person or role related to this absence request

Once you’re happy with the settings, click Save and activate.

The following article from our Help Center will provide further details on how to create workflow:

 Create workflows

I hope this helps!

Cheers!

Valentina