Hi @vanila,
I’m afraid if the CEO was chosen to sign a document and they cannot sign the document, Personio has no way to recognise who is the person in charge while the CEO is on leave so the signature request wouldn’t go to the new person and it’d stay on the CEO’s side. You would need to request the signature again and select the person in charge.
For more information about this topic, you can visit our Help Center articles: Monitor and manage signature requests and Create a Document Template with Signature Placeholders.
I hope this is clear! If you need further information, let me know!
Should you have suggestions of improvements, you can alway share your ideas in our Ideation area. The more details, the better! However, remember not to share any personal or business data with the public.
Wishing you a lovely evening ahead!
Best,
Zulema