together with your inquiry from this community post, I would suggest you to contact us (the support team) via Find Answers to have a deeper look into all this.
FYI: I answered the same in the other post.
Same note: Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
together with your inquiry from this community post, I would suggest you to contact us (the support team) via Find Answers to have a deeper look into all this.
FYI: I answered the same in the other post.
Same note: Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account.
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