Answered

Missing absence types in API request - absence/balance endpoint

  • 17 April 2023
  • 2 replies
  • 41 views

Hi all!

We are trying to get the absence balance of all Time Offs and Absences of a specific employee.
In the platform we have the following leave types:


When we want to get the balances, we only get 4 of them. Here is the response of the API balance endpoint

Does anyone have any idea what might be happening?
Thanks!

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Best answer by Andreas Görthofer 21 April 2023, 11:55

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 Hello @c-mnovelli ,

 

together with your inquiry from this community post, I would suggest you to contact us (the support team) via Find Answers to have a deeper look into all this.

FYI: I answered the same in the other post.

Same note: Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.

 

Happy Friday!

 

Best regards

Andreas

Ok great @Andreas Görthofer ! Thank you very much for your response! I will!

I wish you an amazing day.

Best regards

Marcos

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