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Answered

Problem with time tracking

  • 19 June 2024
  • 2 replies
  • 27 views

Hello everyone, 

Employees cannot see their attendance calendar and track their times, even though I have followed all the steps in this article Create work schedules – Personio. Do you have any idea what I am missing?

Thanks in advance

Yildiz

2 replies

I
Rank
Userlevel 6

Hi @Yildiz 

Happy Monday 🤗

I would suggest to double check the Access rights. To do so please go to Settings > Employee Roles and open the Access Rights for the role "All Employees".
 
Now, choose "Attendance Data" and grant them Propose access for their Own data as shown in the screenshot:
 
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If this does not solve the issue, I would suggest you to create a support request via Find Answers. This way the can check your account and see the reason behind this.

Be aware that only Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.

I wish you a lovely week ahead!  🌈 

Best,

Fernanda

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Y
Rank

Hey, 

That was really helpful. Thank you so much :)

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