Hi @Zejo, 

I have just tested the API myself. In my tests I found that the behavior is exactly as documented. So: if I don’t use skip_approval at al, the approval process is automatically skipped, as this is the behavior that is wanted by default and mentioned in the description of skip_approval. 

If I used skip_approval=false, the absence was set as pending and the approval process behind it was triggered. 

Accordingly, I can't confirm the behavior you described.

However, I would like to take a closer look at this in your account, which is why I would ask you to open a support ticket via Find Answers.  We’ll be able to log in into your account and check the settings together with you.

Be aware that only Contract and Account owners can contact our Support team. In case you are not registered as such, please contact your colleagues in the role, or add this information. You can find out how here.

Please let me know if there is anything else I can support you with.

Best, 
Christoph

Thank you very much for verifying this for me.

I can’t rule out the test failed due to other users being too diligent and possibly approving the request very fast.

I will revisit this and perform further testing, soon.