Hey @Friedrich
Unfortunately this is a limitation as text fields are currently only displayed as a single row. For this reason, you would need to manually enter this information prior to uploading the document to ensure the line breaks are visible. The <br> does not work, as I have just tested this out on my demo account to confirm.
Could I kindly ask you to submit this feedback to our Product Team via our Ideation Area so they are aware of this.
Best regards,
Conor
@Friedrich did you submitted the idea/proposal already?
We are very interessted in multiline text support for templates.
Hi @malte.gerth, I did not yet post this in ideation but would definitly give it an upvote if you did :)
@Friedrich I’ve added the idea: