Answered

EN import template can't be found

  • 8 March 2022
  • 2 replies
  • 56 views

Hello,

I’d like to download the EN data upload template but the link is not working. Can you please provide a new link or send me the template? In can only download the German template but I’d like to use the English one. 

Link that is not working:

https://support.personio.de/hc/article_attachments/4408496258449/EN_Employee_Data_Upload.xlsx

 

Page where the broken link can be found:

https://support.personio.de/hc/en-us/articles/211776305-Step-1-Importing-Employee-Data

 

Thanks

icon

Best answer by Daniele will be back in June 8 March 2022, 10:46

View original

2 replies

Userlevel 6
Badge +18

Good morning @Pippi,
Welcome to the Personio Community! It’s great to have you on board 🎉

I’m sorry you’ve been having trouble with downloading the template.

I tried it out myself and it worked perfectly - could you send me a screenshot of what you clicked?

Best,
Daniele

Userlevel 6
Badge +18

Hi there, 
I just found the issue!

The link marked with the red box appears to be broken, which is the one you shared.
The link on the right (green arrow) works perfectly.

 

Thank you for reporting this, I will notify our Help Center Team so they can correct it!

Try again to visit the Help Center Article and downloading the template from the right sidebar.

Best,
Daniele

Your reply