Hello Yasmin, 

Which SSO are you using ? 
If you’re using the Google SSO integration directly set up within Personio indeed it will not be possible. 

Another option is using Oauth 2.0 with an external identification process. Then you could add someone with his/her personal email to allow them access to the platform. The system will recognize it’s nt part of your directory and redirect them with an authentification through their login and password. 

This is something we are currently doing but it has its own limitations especially to change back the primary email when the employee account is created. 

I hope this is something Personio’s team will improve in the future. A quick fix I’m proposing for the team is to develop an external form that we could send to new hires so that they could give us all the info needed, and it will just update their profile without the need to have access to the platform. 

Cheers, 
Nathan

Hi @yasmin.panahi,

At the moment, if new hires don't have access to their company email addresses before starting, they'll need to log in with a personal email and set up a password in Personio.

Thank you @Nathan Jolly for providing a detailed answer and sharing the workaround. 

I would encourage you to send this feedback through the new ‘Give feedback’ feature directly in your Personio account. Submissions will be forwarded directly to the relevant product teams. You can find more information in this community post.

If there is an update in this area, you will be informed through our Personio Product Updates or via an in-app notification.

Have a lovely day! 

Best,

Weena

Thanks for this question Yasmin. We are new customers to Personio and want to start the onboarding process and give them access to Personio before their start date. Our previous HR platform had this, and we thought Personio would too.

I hope it gets sorted. Thanks Personio for working on it.