Hi - New to Personio and struggling to insert a candidate’s address into a template letter - does not seem to pick it up if I use {{address}}; can anyone help?
Best answer by International Support Team
View original
Userlevel 5
- Community Moderator
- 882 replies
-
22 March 2024
- Answer
Hey
Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.
As this is not a system placeholder, I am guessing you created this as a custom attribute. In order for the system to recognise this, it must be spelled exactly as it is shown in Personio. So exact same upper case/lower case letters, otherwise it will not recognize it.
If you continue to have problems, kindly share the name of the attribute from Settings > Employee Information in a screenshot and I can guide further. Also to help on this, here is our guide on Create Document Templates – Placeholders.
Please let me know if I can be of any further assistance.
Best,
Conor
- Busy Bee
- 15 replies
-
10 April 2024
Hi. I think another option is to use the free placeholder - {{Task 1}} then fill in the address :)
Your reply
Join the Personio Voyager Community!
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
Welcome to the Personio Voyager Community!
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.