Insert Address into Document

  • 19 March 2024
  • 1 reply

Userlevel 1
Badge +1

Hi - New to Personio and struggling to insert a candidate’s address into a template letter - does not seem to pick it up if I use {{address}}; can anyone help?


Best answer by International Support Team 22 March 2024, 09:14

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Userlevel 5

Hey @CVC 

Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.

As this is not a system placeholder, I am guessing you created this as a custom attribute. In order for the system to recognise this, it must be spelled exactly as it is shown in Personio. So exact same upper case/lower case letters, otherwise it will not recognize it. 

If you continue to have problems, kindly share the name of the attribute from Settings > Employee Information in a screenshot and I can guide further. Also to help on this, here is our guide on Create Document Templates – Placeholders.

Please let me know if I can be of any further assistance.



Userlevel 3
Badge +5

Hi. I think another option is to use the free placeholder - {{Task 1}} then fill in the address :) 

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