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Answered

Unable to create account and invite

  • September 22, 2025
  • 2 replies
  • 33 views

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Hi all,

I am adding som new joiners and when creating new profile I did not check the box create account and invite as I needed some more information. Now that I have added said information, and go to manage accounts it says that login is not enabled. I am unable to click the “create login and send invitations” as it says that something went wrong (it is like this for all the people I have created and I have come back a few hours later and still the same error-message). Has this happened to someone else that knows how to enable the login/create the account?

 

Best,

Josefin

Best answer by Josefin Bohlin

Hi,

I don’t know if it is possible to remove questions but after testing around a bit it turns out it was an access issue. 

2 replies

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  • Author
  • Follower
  • 5 replies
  • Answer
  • September 24, 2025

Hi,

I don’t know if it is possible to remove questions but after testing around a bit it turns out it was an access issue. 


Moe
Community Admin
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  • Community Admin
  • 324 replies
  • September 24, 2025

Hi,

I don’t know if it is possible to remove questions but after testing around a bit it turns out it was an access issue. 

 

@Josefin Bohlin no worries, just select your above comment as the best answer. This way, other community members will know to check for access issues if they have a similar issue. 😄