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Hi all!

 

I’m trying to set up the Personio and Google directory sync, and everything seems to be working fine:

  • Mapping set up
  • Personio service account with user management rights
  • I see requests coming through the Admin SDK API with 0% Errors

But I don’t see any info being updated in Google. Is there anyway I could see more info on what is going wrong? It’s been running for almost 24 hours now.

 

Thanks in advance!

Hi @sergitvd,

I can provide you with the following Help Center article to assist you with this integration: Google Workspace Directory Sync.

If, following this, you still require assistance, I would suggest you to create a support request via The in-product Help area.

Be aware that only Account Owners can contact our Support Team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.

Please let me know if there is anything else I can support you with.

I wish you a lovely day. 😀

Best,

Steve


@sergitvd Can you share what helped you in this situation? Running into the same issue that Personio says the integration is set up, but attributes are not updating in Google Workspace.


Hi ​@Ben Camp

It eventually started working, just took a bit of time. In the settings of the marketplace integration in Personio you can click on Monitoring to get a list of updates, provisioning and deprovisioning, so maybe you’ll get a list of errors there.

 

Hope it ends up working for you too!