We received the "Request failed with status code 400" error message, when we tried to request e-signature from supervisor and employee for a new document. What does it means?
Answered
What does "Request failed with status code 400" means?
- Getting Started
Best answer by Andrea
Good day
First, I wanted to give you a warm welcome to the Personio Community 🎉.
I have investigated and my colleagues from the support team have informed me that this topic might be related to a current system error. Since it would be necessary to investigate thoroughly and login to your account, I would kindly ask you to contact my colleagues from the support team via Find Answers. My colleagues will be able to log in into your account and check the settings together with you.
Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Andrea
+16- Former Community Admin
- Answer
Good day
First, I wanted to give you a warm welcome to the Personio Community 🎉.
I have investigated and my colleagues from the support team have informed me that this topic might be related to a current system error. Since it would be necessary to investigate thoroughly and login to your account, I would kindly ask you to contact my colleagues from the support team via Find Answers. My colleagues will be able to log in into your account and check the settings together with you.
Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Andrea
Join the Personio Voyager Community!
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
Welcome to the Personio Voyager Community!
🎉 We've merged! The Personio Voyager Community now lives at community.personio.de.
This site (community.personio.com) is now read-only and will close soon — you'll no longer be able to log in here.
Coming from .com? Your account has already moved to community.personio.de. Log in there — and if it's your first time, set a new password first (your old .com password didn't carry over). See what to do →
⚠️ Please don't create a new account here, because new .com accounts are no longer migrated. Head to community.personio.de instead.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.