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Workaround for pre-onboarding emails

  • November 7, 2023
  • 3 replies
  • 82 views

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Commenting to see if there's a workaround here too. Currently, we ask employees without a Gmail account to send one to be able to login and take part in pre-onboarding activities.

3 replies

Andrea
Former Personio Employee
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  • Former Community Admin
  • November 8, 2023

Dear @Skeku,

I have created a new post from your comment on this thread. Other community users, or our support team will assist you shortly.

I wish you a very nice day!

Best,

Andrea


Hey @Skeku 

As I am assuming you have Google SSO enabled but want to send the invitation email to an employee without a Google account, I can say that this is not possible. Unfortunately on Google’s side they do not allow for SSO to be used with a non Google email address I am afraid. In this case, the only workaround as mentioned would be to have the onboarding employee create a Google account to use for their Onboarding process. I understand this is a frustrating limitation, but unfortunately from our side we cannot overcome it due to it being with Googles requirements.

If there is anything else I can help you with, please let me know.

Best regards, 

Conor


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  • Author
  • Busy Bee
  • November 9, 2023

Thanks for your feedback Conor 😊