Commenting to see if there's a workaround here too. Currently, we ask employees without a Gmail account to send one to be able to login and take part in pre-onboarding activities.
Userlevel 6
+16
Dear
I have created a new post from your comment on this thread. Other community users, or our support team will assist you shortly.
I wish you a very nice day!
Best,
Andrea
Userlevel 5
- Community Moderator
- 882 replies
-
9 November 2023
Hey
As I am assuming you have Google SSO enabled but want to send the invitation email to an employee without a Google account, I can say that this is not possible. Unfortunately on Google’s side they do not allow for SSO to be used with a non Google email address I am afraid. In this case, the only workaround as mentioned would be to have the onboarding employee create a Google account to use for their Onboarding process. I understand this is a frustrating limitation, but unfortunately from our side we cannot overcome it due to it being with Googles requirements.
If there is anything else I can help you with, please let me know.
Best regards,
Conor
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