Answered

How can I request a call back?

  • 14 December 2022
  • 2 replies
  • 68 views
D
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  • Dock Getting Started
  • Getting Started
  • 0 replies

We are facing issues:

Calendar sync  with Google workspace

Okta integration 

all articles did not help or solve the issue .

Does anyone know how to request a call back 

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Best answer by Daniele will be back in June 14 December 2022, 15:38

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Daniele will be back in June
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Userlevel 6
Badge +18

Hi @Dock,

Welcome to the Community! It’s great to have you on board :)

Account Owners can request a callback via the Find Answers Section in your Personio Account (the big question mark on the bottom of the left), and our most relevant team will get back to you.

You can find the full instructions on how to use Find Answers in the following Help Center Article: The Find Answers Section.

Important: Only Account Owners can request to be contacted by phone or by email about support-related matters. By default, you can have up to two Account owners. To learn more, check out the Help Center Article: What are Account Owners and Contract Owners in Personio?

 

I hope that helps!

Best,
Daniele

 

I am currently on leave in April and May and will be back in June 2024. Please tag my colleague @Lucie B instead.
Selina
Rank
Userlevel 4
Badge +8

Hello @Dock! 

I hope you were able to clarify your questions with our support team by now, if not or if you have some new questions, please feel free to share them here in the community. 

I have adapted the title of your question a little bit, so that our community members who ask themselves the same question in the future, can quickly find this post including the appropriate answer from @Daniele. 😊

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