I’ve tried to contact aftersales/sales many times through different avenues in the last 6 weeks but have heard nothing.
I would like to upgrade to Conversations.
Can someone contact me please...
Best answer by Lena
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Is anyone having difficulty getting in touch with Aftersales?
Userlevel 4
+11
- Community Admin
- 117 replies
-
10 August 2023
- Answer
Hi
So sorry to hear, that shouldn’t be a problem.
In Personio we have the functionality in order to get directed to the right person, including our Growth Managers (After-Sales). You need to be an Account or Contract Owner then you can navigate to Help > Find Answers and open a ticket, here you should easily find support and usully it should also not take that long.
Since you have tried a few times, I reached out to my colleagues in the neighbor department to please get in touch with you (or. the Account owner). 😊
Best,
Lena
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