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Personio/Payfit integration is broken - anyone found a solution?

  • August 21, 2025
  • 10 replies
  • 62 views

fmason
Communicator
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We integrated Personio with payfit (our existing payroll provider) early on in our Personio journey and indeed it was one of the reasons we went with Personio...this link seems to be broken and the two firms are so busy pointing fingers at the other that synching our data is a constant worry.

Anyone else have this integration…..and is it still working or have you found a solution to the brokenness.

It feels like manual payroll all over again whilst refereeing a rugby match…

We need help…..

@Moe

10 replies

Moe
Community Admin
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  • Community Admin
  • 324 replies
  • August 21, 2025

@fmason I’m sorry to hear this. Is the issue that this integration used to be available and it now no longer is? 


fmason
Communicator
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  • 24 replies
  • August 21, 2025

The problem is that it ‘sort of works’ it sometimes works, it almost is ok

we are in discussions with support but frankly are being fobbed off

 

 


Moe
Community Admin
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  • Community Admin
  • 324 replies
  • August 21, 2025

Understood. Leave it with me and I’ll see if I can help with this. Thank you for raising this here! 


fmason
Communicator
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  • 24 replies
  • August 21, 2025

Natalie has been copied in on the escalation email from our IT people today


Moe
Community Admin
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  • Community Admin
  • 324 replies
  • August 27, 2025

Hi ​@fmason! So, while not exactly a solution, I had an idea. 

So, there’s an HR Manager at another UK-based customer who happens to also be using Payfit with Personio. I wondered, would it be worth talking to them about it and seeing if best practice/ workarounds can be exchanged? I’m working on connecting you both and seeing if we can perhaps get you on a call. 

Let me know what you think!


fmason
Communicator
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  • 24 replies
  • August 27, 2025

that would be great, thank you ​@Moe - keep me posted


Moe
Community Admin
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  • Community Admin
  • 324 replies
  • September 1, 2025

Hi ​@fmason ! Just wanted to keep you updated. The person I had in mind was on PTO until today so I’m checking back in this afternoon to see if we can connect you both. Thank you for your patience on this!


  • Getting Started
  • 1 reply
  • September 11, 2025

We are having a similar issue with Personio/ DATEV Integration in Germany. The data between these two do not align and we have to do manual entries for a successful payroll. Could you also assist? Thank you. 


Moe
Community Admin
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  • Community Admin
  • 324 replies
  • September 11, 2025

We are having a similar issue with Personio/ DATEV Integration in Germany. The data between these two do not align and we have to do manual entries for a successful payroll. Could you also assist? Thank you. 

 

Hi ​@GizBil!

Could you post your question here? I can then consult with my colleagues to see if we can find you some solutions! 😄


Moe
Community Admin
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  • Community Admin
  • 324 replies
  • September 23, 2025

Hi ​@fmason! Just checking in to see how this is going 😄