Hello here!
I was wondering if anyone ever had a similar problem. I reject candidates with an email, however, they come back the next day. No messages sent show, nothing. I don’t know if I am going crazy or is it really happening. But it happened already twice this week.
Best answer by International Support Team
Hi
This shouldn’t happen, possibly this is a system error. If this happens again could you please create a support request via Find Answers.
They will be able to login into your Account and review the Settings.
Be aware that only Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Sofia
Hi
This shouldn’t happen, possibly this is a system error. If this happens again could you please create a support request via Find Answers.
They will be able to login into your Account and review the Settings.
Be aware that only Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day.
Best,
Sofia
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