Answered

Saved Evaluations disappear

  • 15 September 2023
  • 3 replies
  • 55 views

All the time when I save my evaluation drafts they disappear if I for example go to work from office. I do not submit them,  but i save them as a graft, and then they are just gone. Why is this happening? 

Please help to prevent this. 

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Best answer by International Support Team 18 September 2023, 11:49

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3 replies

Userlevel 5

Hey @lonna2009 

Welcome to the Personio Community, we are thrilled to see you here 🎊 🥳. I am happy to support you with your inquiry.

If you are saving these reviews as draft, then they should still be visible when you return to this review again. It would be good to test this out live over a phone call, so I would kindly ask that you have your Account Owner reach out to our support team on this. We can then check to see if this is a bug or not.

If there is anything else I can help you with, please let me know.

Best,

Conor

Hi there,

 

We seem to be experiencing a similar issue and so I wonder if you could help please.

 

We’re currently collecting peer feedback as part of our ongoing Performance Review Cycle. Several employees have reported that when they started to draft a review and clicked on ‘Save for later’, their work dissapeared when trying to access it again.

 

Is this a known issue/ is there anything we can do to prevent this?

 

Looking forward to hearing back from you.

 

Best, 

Lulu

Userlevel 5

Hey @LuluEm 

This is related to a bug that occurred unfortunately. In this bug the writing was essentially still there and the word count could be seen to be populated, however the text field appeared empty. This has since been resolved and the drafts are now auto saving as usual. We apologize for any inconvenience this may have caused.

If I can help in any other way, please let me know.

Best,

Conor

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