+9
I have created a custom report to show the employee salaries as per 31.12.2022. The report is not loading inspite various attempts and I am getting the following message:
Does anyone have an idea how I can fix this?
Thanks!
Have a good day,
Linda
Best answer by International Support Team
View originalHi
I was wondering if you have tried to clear the cache and cookies in your browser, even trying in another browser or incognito window. That would help the Custom report to load but in case you don’t get it, I’d suggest to submit a support ticket as this would require to check specific data on your account. Through a support ticket, we will be able to log in into your account, check the settings together with you, and also verify if the topic might involve a system error.
You can contact the Support team via Find Answers. Be aware that only Account Owners can contact our Support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with! 😃
I wish you a lovely evening! 🙌🏼
Best,
Zulema
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
