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Answered

Vacation entitlement

  • July 26, 2023
  • 1 reply
  • 17 views

Hi!

After adjusting the vacation entitlement manually, it still shows the old total although the “history of changes” does list the manual adjustment. How can this be corrected to reflect the actual total entitlement?

Thanks

Sarina

Best answer by International Support Team

Hi @sarinako,

Thank you for your community questions! I would need further information regarding your Settings

In this case, I would suggest you to contact my colleagues from the support team via Find Answers.  My colleagues will be able to log in into your account and check the settings together with you.

Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.

Please let me know if there is anything else I can support you with.

I wish you a lovely day.

Best,

Sofia 

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1 reply

Hi @sarinako,

Thank you for your community questions! I would need further information regarding your Settings

In this case, I would suggest you to contact my colleagues from the support team via Find Answers.  My colleagues will be able to log in into your account and check the settings together with you.

Be aware that only Contract and Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.

Please let me know if there is anything else I can support you with.

I wish you a lovely day.

Best,

Sofia