The employee was created via Recruiting. This is how he appeared in payroll accounting. But not under the heading ‘Employees’. He was created there manually. Now the employee appears twice in payroll accounting. The account created via Recruiting cannot be deleted. This account is the real problem! Who can help?
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Hi
In this case, I would suggest you create a support request via Help & Feedback: Help & Feedback > Browse for help > Contact us.
Our Support team will be able to investigate your issue with direct access to your account.
Be aware that only Account Owners can contact our Support team. In case you are not registered as such, please contact your colleagues in the role, or add this information to your account. You can find out how here.
Cheers,
Valentina 
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