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Personio Employee API: time and timezone

  • June 3, 2025
  • 7 replies
  • 112 views
FriederikeThies
Busy Bee
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Hey, 

we are using the list employees API to get new joiners from the system in order to activate them in other tools. I read at some point that the change happens usually around 3-4 am in the morning and have scheduled my integration for that time. 
 

However I learned now, that the people are usually activated a day later (2nd day of the month) because no changes can be detected when I run the sync at 4am.
 

My questions: 

  • at what time exactly are employees activated in Personio? 
  • and: is this time UTC? UTC+1 or UTC+2

Looking forward to your reply!

Best answer by Michael H.

Hey you all, esp. ​@FriederikeThies 

our internal jobs to change employee attributes, esp. status-changes, currently start to run at 3:30 am UTC. Changes are queued up, so it might be that the changes aren’t guaranteed to be processed immediately on/around 3:30 UTC but take a little bit of processing time.

For any API calls, we recommend to give the data some room to breathe, like starting your API calls at 4-4:30 UTC.

Hope that helps. :)

 

Best

Michael

K

7 replies

Moe
Community Admin
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  • MoeCommunity Admin
  • Community Admin
  • June 3, 2025

Hi ​@FriederikeThies ! 

Just tagging a few folks who might be able to help 😄 

​@SabbuSchreiber ​@HRJoy ​@LegoMD ​@Fructus Meran ​@Edda van der Ende 

SabbuSchreiber
Helping Hand
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Hi ​@FriederikeThies, ​@Moe,

sorry that question is too technical for me, I have no idea 🫣

Moe
Moe
Community Admin
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  • MoeCommunity Admin
  • Community Admin
  • June 3, 2025

Perhaps ​@nopersonalinformation or ​@Nathan Jolly can help! 

LegoMD
Helping Hand
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  • LegoMDHelping Hand
  • Helping Hand
  • June 3, 2025

So sorry, I can not help :-(

HRJoy
Helping Hand
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  • HRJoyHelping Hand
  • Helping Hand
  • June 5, 2025

​@Moe - this is definitely one that the knowledgeable people at Personio need to answer!

Moe
Moe
Community Admin
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  • MoeCommunity Admin
  • Community Admin
  • June 5, 2025

​@Moe - this is definitely one that the knowledgeable people at Personio need to answer!

Forwarded to my colleagues! 🙌🏾

HRJoy
M
Community Moderator
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  • Michael H.Community Moderator
  • Community Moderator
  • Answer
  • August 12, 2025

Hey you all, esp. ​@FriederikeThies 

our internal jobs to change employee attributes, esp. status-changes, currently start to run at 3:30 am UTC. Changes are queued up, so it might be that the changes aren’t guaranteed to be processed immediately on/around 3:30 UTC but take a little bit of processing time.

For any API calls, we recommend to give the data some room to breathe, like starting your API calls at 4-4:30 UTC.

Hope that helps. :)

 

Best

Michael

SabbuSchreiber
Moe
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