We are using the Personio API (mainly /employee and /time-off) and are seeing increased HTTP 50x (500, 503) errors, compared to about 1y ago when we started using the API.
Is there anything that could be done on our (client) side or your (server) side to lower the error rate?
Hi
In this case, I would suggest you to create a support request via The in-product Help area.
They will be able to assist you further a dig deeply with this particular problem as they would be able to check your account and therefore your API 
️
Be aware that only Account owners can contact our support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.
Please let me know if there is anything else I can support you with.
I wish you a lovely day 
Best,
Fernanda
If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login
! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.
This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.