The attribute is simple called “ buddy”, it’s a text and when i add it, in an automatic email it doesn’t display the value . I’ve checked the name of the attribute is write correctly {{buddy}}, that the person has an value at this attribute…
Answered
Why an attribute created by me isn't displayed in a email step from the onboarding process ?
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Best answer by ConorCunningham
Hey
For this request we will need to look into your account, therefore I would kindly ask that you have the Account Owner reach out to our support team via Find Answers. Once we receive your request we will be happy to investigate this further and help you to a solution on this.
Thank you for your understanding and co-operation on this.
Best,
Conor
+7- Former Community Moderator
- Answer
Hey
For this request we will need to look into your account, therefore I would kindly ask that you have the Account Owner reach out to our support team via Find Answers. Once we receive your request we will be happy to investigate this further and help you to a solution on this.
Thank you for your understanding and co-operation on this.
Best,
Conor
Happy to support in English with any issues you may have :)
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