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An area for our customers: Ask your questions about our tool, help other users and exchange with them about Personio.

1942 Topics
S
Getting Started
sabrinaharaGetting Started
asked in Recruiting
Google Calendar invite settings for interviews

Hi there Personio community, Does anyone know how to change the settings of the Google Calendar invites sent for interviews? Every time we schedule an interview, the invite is automatically set as “private” and we want to make them “public”, as one cannot see when a colleague has an interview and with whom. Sometimes other colleagues or managers also want to join the invite but cannot do it because the invites are always automatically set to private. I tried changing it in the interview settings but there are no options. Furthermore, I asked Personio AI support, but it’s still unclear how to change it.

482
Zulema T
Personio Employee
L
Leo
asked in Integrations & Workflows
Subscribing to My Calendar does not work

I want to export my calendar of absences and working mobile such that I can subscribe to it in my personal google calendar. This is straight forward and simple, when I do that for the absences of my team, so going through the subscribe popup and selecting as shown in the first screenshot. This works and I have the absences of my team and myself in my private calendar. However, this is not what I want. I just want to have mine. But when you select only My Calendar and then the team and the like, then the linked calendar is empty.I have also tried not specifying Legal Entity, Department, and Team and only selecting My Calendar, as well as selecting My Calendar, Absences and Mobiles Arbeiten (working mobile). All to the same result the calendar behind the generated link is empty. So IMHO, this looks to me like a bug, but maybe someone has figured out a workaround. Thanks in advance.

412
T
A
Getting Started
AlexWGetting Started
asked in Reports
Export Mass Data incl. PDF of candidates/applicants

Liebe Community und Personio-Team, gibt es eine Möglichkeit, ALLE Daten (inkl. PDFs) aller Kandidaten/Bewerber zu einer bestimmten Stellenanzeige zu exportieren? Vielen Dank im Voraus. EN: Dear Community and Personio-Team, is there any possibility to export ALL data (incl. PDFs) of all candidates/applicants to one specific job advert? Thanks in advance.

1034
Sofia V.
Personio Employee
E
Evelyn
posted in Attendances & Absences
Compensation days requested via personio (?)

Dear community, dear personio, First of all, we love personio!!❤️ However, as this platform can be used for sharing/voting for ideas to improve processes and efficiency: our staff usually starts/ finishes their business trips on weekends*, and we give compensation days back in return (half or full days). Right now, employees have to send an email to HR to request days back but it would be so much easier if staff could directly claim it via personio (e.g. with opportunity to upload their flight booking as proof). Is there anyone else who would benefit from such function integrated in personio?🙂 Warm regards, Evelyn *Why weekends?: because in our case we mostly have long-distance flights (Africa) and employees use the weekdays fully on side to make the most out of the long trip.

603
Sofia V.
Personio Employee
S
Getting Started
Sarah ShoveGetting Started
asked in Attendances & Absences
Automatically filled in attendances

Is there are way to automate that the attendance hours for the employees for one entity are filled in automatically per working day from 09:00-17:00?

401
Steve
Personio Employee
LuisHenri
Getting Started
LuisHenriGetting Started
asked in Attendances & Absences
Wrong tracking time/attendance

Hello, For a few weeks now, my Time Tracking tab is not correctly showing the 40h/week I should work. Even though it seems to be correctly configured on the system. For some reason, it greys out the Friday, Saturday and Sunday. Even though it is set that I work 8h/day form Monday to Friday. And (maybe for that reason?) it shows me only X/32h of Time Tracked. On the screenshot below you can see in Red the Friday greyed out and the Time Tracked of 32h. And in green that it should’ve been 40h. I already asked to colleagues of mine and for them it shows normally. Even the HR view of my page is normal. So, for some reason, it only happens to me. I have already tried to clean my browser’s cache, but with no success. Please help me, as it is very annoying and disturbs my time tracking.

291
Steve
Personio Employee
V
Communicator
VolvicCommunicator
asked in Other Topics
Garden Leave

HI folks I have searched for more information on this but can only come across this thread which only goes so far. I can’t find anything in the support pages. For team members who are leaving the organisation but will be on garden leave for a period of time how are you managing this? The requirements would be that the employee Remains on payroll (so adding them to garden leave type for more than 1 month removes from payroll according to a support call I had - how do I reflect they are on on this leave type without removing from payroll?) Continues to accrue annual leave as normal Their leave during garden leave is not visible to any team members on the absence calendar - eg parental leave, annual leave etc Does not show as active on the employee list Does not show on the “At A Glance” widget on the home page Remains on headcount reporting till their termination date How are you managing this? Thanks so much

1707
H
Communicator
E
Getting Started
Edge5801Getting Started
asked in Recruiting
Combine duplicate applicant profiles

Hi, we initially received an applicant that put a “gmail.com” email address as their email. When we sent emails to them, the applicant receives it, but then the applicant responded with a “googlemail.com” address. Google resolves both to the same account/email but Personio creates separate profiles for them. Google emails are also case-insensitive, and ignores dots (.) https://support.google.com/mail/thread/125577450/gmail-and-googlemail?hl=en I think Personio should be able to automatically resolve this case, even if it takes adding special rules to handle it, given the number of users that uses gmail as their provider to apply. Every now and then we also receive duplicate profiles because Personio can’t resolve them to the same person. Is there a way to manually combine the two profiles?

361
Steve
Personio Employee
K
Explorer
Kasey ShenExplorer
asked in Attendances & Absences
Public holiday appearance in absence calendar

Hi, as you can see from below screenshot, even when I choose no public holiday from the drop down list, there is still one calendar appears in employee’s calendar, how can I remove that? I checked in the office setting, there is one office type in there called remote, which has holiday type: ‘Norway public holidays (from company)’. I can not remove it even no employee is assigned to that office type.

544
Steve
Personio Employee
J
Explorer
janscombExplorer
posted in Employee Data & Documents
PDF Document Upload

It would be good for PDF’s to be allowed to be added to the documents list - some documents are don’t need personalisation. In addition, the ability to have a central employee document hub as some documents are the same for all and though supplied at onboarding can be requested throughout a staff members employment.

1795
bbuxrude
Getting Started
Linda
Communicator
LindaCommunicator
asked in Attendances & Absences
Weekly hours

Hi all, I hope you are all well 😉! I have an employee who was historically assigned the wrong working hours model. I have tried to remove it from the employee profile as it is causing the full-time employee to show as a part-time employee. Unfortunately, I am unable to do this and would appreciate some help in getting this resolved. Many thanks! Regards, Linda

2387
Zulema T
Personio Employee
Edda van der Ende
Communicator
Edda van der EndeCommunicator
asked in Recruiting
Not able to publish a job posting

Hi, I tried to add a job posting, but received this message: What should I do? Also, I don’t know how I can reach the customer support through Personio anymore? The AI support doesn’t work. Edda

201
Sofia V.
Personio Employee
CVC
Follower
CVCFollower
asked in Integrations & Workflows
How do you stop a workflow?

I have created a test person to test a specific thing, but realised this has activated a workflow I set up. I don’t need this workflow to run as it will start emailing people. How to I stop a workflow, mid-flow?

447
Sofia V.
Personio Employee
JuanConren
Getting Started
JuanConrenGetting Started
posted in Employee Data & Documents
Limit visibility of employees of certain legal entities

Hi all, I have a total of 3 legal entities, but one of them works completely isolated from the other two so I need to limit the visibility of the list of employees so: the people working on Employer1 cannot see the people working on Employer 2 and 3, but the people working on Employer 2 and 3 can see each other, but not see the people on Employer 1. How can i manage this? Thanks!!

583
Sofia V.
Personio Employee
J
Getting Started
Jonas WeigtGetting Started
asked in Attendances & Absences
Remove Time Tracking in the left bar

Dear Team, all my employees see time tracking in the left bar. But we don´t work with confirmations and dont need this. The employees click on it and its empty, because nobody need to confirm some time. Can we remove it? Its very confusing that it is only for the confirmation.

784
T
Personio Product Manager
J
Explorer
janettmExplorer
asked in Attendances & Absences
Time tracking widget & project assign

Is there any planned update for the time tracking widget on the homepage? In the current (new) manual time tracking widget, there is no option to select a project. This causes a challenge for our HR data monitoring because we use the project function to differentiate between office and remote work (with remote work being tracked as one ‘project’). Without this option, our ability to accurately monitor remote work is compromised. Despite this limitation, having quick access to the time tracking widget on the homepage is essential, as it prevents the need for employees to navigate to the attendance calendar. Therefore, adding a project selection feature would enhance the usability of the current widget without sacrificing convenience. Even better, could a direct option be included in the time tracking widget for employees to select whether they are working from the office or remotely? This change would streamline the process and improve data accuracy. ote: Our employees work 40-80% remot

1002
T
Personio Product Manager
J
Explorer
J.E.Explorer
posted in Attendances & Absences
Best practice in Personio for Sick Leave in the UK

Hi all, UK HR colleagues, can you please advise, how do you go about recording, managing and reporting on Company Sick Pay vs Statutory Sick Pay (paid and unpaid). And also how do you monitor long-term sick leave with the help of Personio? We only recently implemented Personio. Currently we have only one leave type which is UK Sick Leave. We couldn’t create an accrual policy because it’s a rolling 12-month policy which is not supported in Personio at the moment. So the set up is pretty basic. We’re now thinking whether we should create separate leave types for SSP etc, but that would rely on employees selecting the correct leave type... Thanks in advance!

913
People Person
Communicator
L
Lis
asked in Recruiting
Integrate room booking tool

Hi there, We have a room booking tool at our company that is integrated with Outlook, but not for everyone. Is it correct that I can only integrate a room booking tool if it is in Outlook? (Since it is possible to integrate Outlook into Personio.) Our booking tool is only accessible via URL. Thank you !!!

291
Steve
Personio Employee
N
Getting Started
NataliaGetting Started
asked in Employee Data & Documents
Notification about signature

Dear All, When I upload a document and request a signature from my supervisor, he gets an email about the request. How can I set up a notification for me that the document has been signed? Thanks and regards, Natalia

1947
Julia MT
Explorer
H
Follower
HRtichokeFollower
posted in Recruiting
Blacklisted candidates

Is there a way in Personio, or another good workaround, to create a blacklist of candidates who the company or employees had a negative enough experience in the past with, to make sure they aren’t hired / considered in the future? We had a few cases of candidates being rude, disrespectful, misogynistic, blowing up when rejected, or other big red flags, and encountered a few times that they move forward to the first hiring stage because another recruiter didn’t know, and we want to limit this risk in the future. Any suggestions welcome!

801
Steve
Personio Employee
A
Getting Started
Andreia OliveiraGetting Started
asked in Employee Data & Documents
electronic signature

Hi, We have the electronic signature in our package and are starting to think to use it, we have the productivity plus package and paying for the electronic signature. We have 2 questions: -To sign documents via Personio: is the only way possible the hand written signature with the mouse? -After signing the documents, there is no stamp that is needed in some countries to recognize the signature as qualified (like date of signature, location, laptop IP etc etc) - are we able to get this stamp or statement somewhere? Where and how? In Personio at the end of the signing process you will only see an hand written signature...and this doesn’t work for us. Lokking forward to hear from you! Thanks, Andreia

1873
Sofia V.
Personio Employee
J
Getting Started
joanna.gorzedowskaGetting Started
asked in Recruiting
Managing candidate's evaluation forms and comments across multiple positions

Hello, As we move candidates between different positions, we've noticed some confusion arising from the amount of information available. There are numerous comments and evaluation forms from previous roles that candidates were considered for, which can create a blurred perception for new interviewers. Is there a way to either mark which job a comment or evaluation form refers to, or to hide historical data from previous positions? Best regards,Joanna

211
Sofia V.
Personio Employee
SabbuSchreiber
Explorer
SabbuSchreiberExplorer
posted in Attendances & Absences
Considering break rules for the whole working day

Hi, some questions related to the breaks. There’s the option to either restrict people from saving time entries if breaks are missing or don't comply with the break rules - or - to automatically add breaks if they are missing or don't comply with the break rules: Now, it can happen that an employee works a total of 10h a day and he takes a 1h break in between. Which for us is still compliant with the rules. However, if this break is let’s say after his first 7h of work instead of his first 6 (or less), they won’t be able to save their entry. Or, in the latter case, they will have an additional 30min deducted after 6h of work, resulting in a 1.5h break that day instead of just the 1h that they manually tracked. Is there a workaround for this? That the rules consider the whole working day? Thanks in advance, Sabrina

303
Steve
Personio Employee
R
Follower
RailroadResupplyFollower
posted in Recruiting
Searching through CVs

According to https://www.personio.com/hr-lexicon/recruitment-tools/, Personio allows you to “search large numbers of CVs in a few minutes or less”, but I am struggling to find this search feature. We often need to be able to search through all CVs - eg you see a phrase in an applicant’s CV and think “I remember seeing something similar in another applicant’s CV the other week”. Is there a way to do this?

827
Steve
Personio Employee
Y
Getting Started
YGIGetting Started
posted in Employee Data & Documents
Tables

Hi - currently the platform works with fields and recently we got access to the Audit Log; History does give certain information but mixes all HR changes in one place. Are you planning to introduce tables for each field where historical data can stack and managers can see previous changes per field without going to the History tab? Tables will enable all modules and reports as historical data will be visible and will allow for better workforce planning and compensation management. Thank you, YGI

152
Y
Getting Started

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